Orders and payment. Standard menu orders require payment in full. An order is not confirmed until payment has been received and Bori's Treats has accepted the order and availability.
Custom requests. Submitting a custom request is a request for review only. It does not create an accepted order, guarantee availability, or reserve a date. Bori's Treats will contact the customer after review with availability, approved details, final pricing, and payment instructions. A custom order is confirmed only after approval and full payment.
Pricing and changes. Prices shown on the site may change. Custom design details, add-ons, delivery, and approved changes may affect final pricing.
Rush orders. Orders needed in 6 days or less may include the posted rush fee and remain subject to availability.
Pickup and delivery. Customers are responsible for accurate contact, date, fulfillment, and location information. Delivery is subject to availability, the posted service area/fee, and applicable Texas cottage-food requirements.
Design expectations. Handmade products may have reasonable variations. Inspiration photos are references and do not guarantee an exact reproduction.
Food allergies. Customers must review the Food & Allergen Notice and communicate known allergies or dietary restrictions before ordering. Bori's Treats does not guarantee an allergen-free kitchen or absence of cross-contact.
Cancellations and refunds. Eligibility may depend on timing, supplies purchased, and work completed. If Bori's Treats cannot fulfill an accepted paid order, Bori's Treats will contact the customer regarding a refund or mutually agreed alternative.
Customer-provided materials. Customers represent that they have permission to provide photos, artwork, names, logos, or other materials submitted with a request.
Contact. Questions may be sent to boris.treats@gmail.com.